Keeping track of other people’s stuff doesn’t have to be hard.
Deliver access to ownership, custody, and location for the items you need to manage.
Responsible for other people's items?
Most inventory management solutions will track where items are located – period. A design principle within PanatrackerST is to track custody and ownership in addition to location and status. This makes PanatrackerST an ideal solution to manage customer owned inventory under your responsibility. This same principle applies to track consignment inventory under a third party’s custody.
Item templates offer flexibility to define what details to track specific to each individual customer. An optional customer portal adds access and visibility for the items outside their current custody. PanatrackerST helps manage customer owned inventory or consignment inventory with the ability to capture transactions and access details from the desktop, tablets, or the mobile app.
Implement PanatrackerST to add accountability and access to all the items you need to track – both owned by your organization or by another.
How PanatrackerST works for Customer Owned Inventory
PanatrackerST offers all of the standard barcode item tracking functionality needed to track Vendor Managed Inventory (VMI), consignment inventory, or customer owned items.
- Receive items shipped to you from your customer and assign appropriate ownership.
- Scan barcodes to record moves between areas and facilities so you always know where to find it.
- Setup Customer Shipment Directives and complete pick-pack-ship activities.
- Assign updates to status or unit details based on services and processes applied.
- Validate customer’s items in your warehouse to give them peace of mind.
PanatrackerST offers a robust infrastructure to meet your tracking needs.
Gain answers to these critical questions...
Who owns it?
When managing items for another organization, tracking the ownership is critical. PanatrackerST separates ownership from custodianship to meet the challenge.
Who has it?
Both you and your customers need to know who is in custody of items you're contracted to manage. Track items within your four walls or assigned to a carrier when in-transit or shipped.
Where's it at?
Know exactly where to find customer items within your four walls. Define the facility and exact area location to give your customers peace of mind.
What's the status?
Provide full visibility to the status of managed items. Update details during transactional processes.
Key features of PanatrackerST
Frequently Asked Questions for Customer Owned Inventory
PanatrackerST is designed to capture transactions from a cellphone, mobile scanner, tablet, or desktop browser. Mobile devices with dedicated scanners are the recommended option for those performing transactions that require heavy scanning such as order picks, check outs, and check-ins. Accuracy and timeliness are achieved by capturing transactions when you are interacting with the physical item — thus avoiding the errors arising from delayed manual data entry. Therefore, the mobile application is ideal, while the browser interface provides access to grid views and data-dense information.
Yes. Users are set up with both an organization role (for the administrative side, such as ability to edit, delete, etc.) and with a team role. Team roles define what transactions can be performed on behalf of the team. In addition, you can assign multiple teams to a user with differing permissions.
They don’t need to be. PanatrackerST offers the flexibility to set up items to be tracked by a unique (serialized) ID or in a quantity by the item number. Rule assignment options provide further configuration flexibility.
PanatrackerST has two distinct sets of users: system users (those that will complete transactions) and community users (those that are custodians of the items tracked in the system). Licensing is based on system users, not community users.
PanatrackerST is an item tracking platform. It isn’t intended for complex pick-and-pack warehouse fulfillment functionality, yet has many supporting features such as receiving, transfers, order picking, serialized movable containers, and shipping. We feel the solution is a great fit for stockrooms, labs, and those managing supply inventory for yourselves or your customers.
We continue to expand PanatrackerST functionality. We are excited to review your requirements further.
Often, organizations that manage customer-owned inventory also manage contract details. The project infrastructure supports setting up those contracts as projects to add another level of visibility and tracking for your organization. Know what units are being managed under what contract and define additional contract details. Know what units are where for each contract to simplify shipping requests.
Ready to see us in action?
Let’s walk through how we help you manage customer owned inventory.
How Panatrack differs from the competition
PanatrackerST is highly versatile.
- Powerful user-defined attributes allow you to specify what to track and when to capture it.
- Achieve maximum flexibility in the way you record your transactions…all from your desktop or mobile device using barcode technology.
- Define HOW you want to track it, WHAT data to collect, and WHEN to capture it.