By Mike Burnham on
8/9/2008
Kidding about the title...sort of.
I was having a conversation recently with one of our partners who was relating a story of the efforts involved in upgrading their website. The timing was good because we have recently spent a significant effort doing some technology updates on our site as well. During the conversation it occurred to me that, once again, we share the same problems that our customers and partners face. I thought I would share what we are doing and some of the insights regarding how we are doing it.